Keeping You Safe Throughout Covid-19
BEFORE YOU ARRIVE
A safety information booklet will be provided for you on your arrival.
WHEN YOU ARRIVE
You will be met with the check in staff member and shown to your house. Just one representative from your family/group is required for checkin purposes while adhering to social distancing measures. Each guest will receive a ‘Welcome and safety Information’ sheet explaining the interaction between staff and other guests. As well as the details on the rigorous cleaning procedures on the premises.
Hand sanitisers will be in each house at entry doors. It is mandatory that you hand sanitise on arrival.
Our sanitiser is skin friendly, non irritant and coronavirus lab certified.
Guests feeling unwell or running a temperature of more than 37C / 98.6F will be aided in contacting the local doctor or clinical facility. Our quarantine area is available if required.
WHAT YOU WILL NOTICE DURING YOUR STAY
Social distancing signage in outdoor areas to encourage all our guests and staff.
Emailed invoices and payments where possible.
BEHIND THE SCENES
All houses are well ventilated after each check out. All areas are thoroughly cleaned and sanitised upon checkout. All soft furnishings are steam cleaned. Vacuum bags are changed after each use.
All linen is washed at a high temperature for your safety.